Delivery Policy


  • Since our website is under development, Prices and Delivery Pincodes will be updated shortly, As of now Delivery of our Products will be provided within Tamilnadu Only. 
  • Your shipping address, pin code will be verified with the database of The Maark before you proceed to pay for your purchase. In the event case your order is not serviceable by our delivery partners or the merchant or the area is not covered, we will not process the order In case there is any dispute regarding the shipment of the product or services for the area not covered by The Maark, in such cases delivery will happen upon a request of non delivery of product.
  • We endeavor to deliver within the stipulated time frame of any order but we cannot guarantee any firm delivery dates and we would update you accordingly if we could reasonably foresee that we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
  • Upon delivery of the product, you may be required to sign for delivery (Delivery Form). You agree to inspect the product for any obvious faults, defects or damage before you sign for delivery. You need to keep receipt of the delivered product as reference in case of future communication with us.
  • We only deliver all products in our standard packaging.
  • You must be careful when opening the product so as not to damage it, particularly when using any sharp instruments.
  • If you are not available to take delivery, we may leave a card giving you instructions on re-delivery and such delivery will be charged extra.
  • You are obliged to take all reasonable steps to ensure the safety standards and the general appropriateness of the product offered to you.
  • Please check dimension of the entrance/door to your office /home/shop/building/premises before buying , so has to ensure that there is no problem in getting in a such situation we will not able to accept return or cancellation.
  • Product to be checked and inspected before taking them inside your house and in case if the delivery has to happen otherwise ground floor prior intimation should be done by you while placing the order to plan accordingly. In such cases delivery through lifts/ manually shifted The Maark shall not be liable for any losses and damages incurred.
  • In case the delivery address comes under heavily traffic area or Crowd area the customer should inform during delivery initiatives or customer should bare the waiting charge.
  • Delivery will happen according to the convenient time of the logistics involve and for no reasons customer can plan the delivery for any stipulated timing ( such as auspicious timing )
  • If any issues occur during unloading by the locals such issues should be handled by the customer the Mark will not take the responsibilities.
  • There are some items that you will need to assemble on your own for these items please check the details provided along with the kit to assemble. Carpenters visits will be scheduled after 2 working days from the date of delivery of the item if fitting and assembly needed from our side.
  • Provide enough empty place for the products to be delivered which inwards fitting/assembly , extra charges is applicable for dissembling and moving other furniture if any .
  • You can provide valuable suggestions and feedbacks, better delivery, from us to the customers.
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